TICKET HELP CENTER

Need Help with Tickets?

We've got you! Get quick answers, tips, and support—right at your fingertips!

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Find Event Details

Key event details like date, location, and time are available here. These are essential for planning your attendance and staying updated on any changes. In this article: Find Event Tickets Find Event Info Find Event Location 1. Find Event Tickets Go to the event website. You'll find event details on the main page. Click on 'Tickets' to view available ticket options, benefits, and prices. 2. Find Event Info Click on 'Info' for more details. 3. Find Event Location Click on 'Location' for venue details.

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Cancelled or Postponed Events

Events can be unpredictable — weather, unforeseen circumstances, or other hitches can cause changes. If your event is canceled or postponed, here’s what to do: Stay Informed: We'll communicate any changes directly through app notifications with updates and next steps. Refund Process: Refund rules vary by event. To check if your ticket is eligible for a refund, head to the ‘Info’ tab on the event page and look for the organizer's Refund Policy. If it’s not listed, contact the event organizer directly for help.

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Event Changes

Keep your finger on the pulse with real-time event updates. The 7am Passport app is a great way to receive real-time notifications and updates about your events. The app provides immediate access to all the details you need to know for last-minute changes or important announcements. Here's how to stay updated: 1. Download the latest version of the 7am Passport app. 2. Sign in with the same account you used to purchase your tickets. 3. Follow the events you're interested in to receive notifications and updates directly on your mobile device. Stay connected for a smooth event experience, and we will keep you informed every step of the way.